Summary
Success in today's business economy demands nonstop innovation. But fancy buzzwords, facile lip service, and simplistic formulas are not the answer. Only an entirely new mindset -- a new attitude toward success and failure-- can transform managers' thinking, according to Richard Farson, author of the bestseller Management of the Absurd, and Ralph Keyes, author of the pathbreaking Chancing It: Why We Take Risks, in this provocative new work. According to Farson and Keyes, the key to this new attitude lies in taking risks. In a rapidly changing economy, managers will confront at least as much failure as success. Does that mean they'll have failed? Only by their grandfathers' definition of failure. Both success and failure are steps toward achievement, say the authors. After all, Coca-Cola's renaissance grew directly out of its New Coke debacle, and severe financial distress forced IBM to completely reinvent itself. Wise leaders accept their setbacks as necessary footsteps on the path toward success. They also know that the best way to fall behind in a shifting economy is to rely on what's worked in the past -- as when once-innovative companies like Xerox and Polaroid relied too heavily on formulas that had grown obsolete. By contrast, companies such as GE and 3M have remained vibrant by encouraging innovators, even when they suffered setbacks. In their stunning new book, Farson and Keyes call this enlightened approach "productive mistake-making." Rather than reward success and penalize failure, they propose that managers focus on what can be learned from both. Paradoxically, the authors argue, the less we chase success and flee from failure, the more likely we are to genuinely succeed. Best of all, they have written a little jewel of a book, packed with fresh insights, blessedly brief, and to the point.
Author Biography
Richard Farson has led several organizations noted for innovative programs. Farson helped found the Western Behavioral Sciences Institute in 1958 and remains its president. In this capacity he directs its International Leadership Forum, an Internet-based think tank that brings influential leaders together to consider critical policy issues. A University of Chicago Ph.D. in psychology, Farson has been a naval officer, college dean, research director, organizational consultant, and a Fellow of the Harvard Business School's Human Relations Faculty. He is the author of several books, including the critically acclaimed bestseller Management of the Absurd, now published in eleven languages. Farson lives in La Jolla, California.
Table of Contents
| Acknowledgments |
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xi | |
| Introduction |
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xiii | |
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The Success-Failure Fallacy |
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1 | (12) |
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Why Success Resembles Failure, and Vice Versa |
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The Agony of Victory, the Thrill of Defeat |
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13 | (14) |
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Nothing Succeeds Like Failure |
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27 | (13) |
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Productive Mistake Making |
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Success Disguised as Failure |
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Nothing Fails Like Success |
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40 | (16) |
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The Personal Price of Success |
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Looking Back on a Great Future |
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56 | (19) |
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75 | (12) |
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The Risk-Friendly Workplace |
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Minnesota Mining and Mistake Making |
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Managing in the Postfailure Era |
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87 | (18) |
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Treating Success and Failure Alike |
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105 | (11) |
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116 | |
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How Do You Measure Success? |
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Beyond Success and Failure |
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