Universal Access to E-Mail Feasibility and Societal Implications
by Anderson, Robert; Bikson, T. K.; Law, S. A.; Mitchell, B. M.Format: Paperback
Pub. Date: 1995-11-29
Publisher(s): RAND Corporation
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Summary
As e-mail sweeps the nation, it builds a gap between the rich and the disadvantaged. Here are recommendations to make e-mail accessible to all.
Table of Contents
CONTENTS Preface ......................................... iii Figures ......................................... ix Tables .......................................... xi Summary ....................................... xiii Acronyms ....................................... xxv Chapter One INTRODUCTION .............................. 1 Problem Statement ............................. 2 Universal E-Mail ............................... 4 Some Definitions .............................. 5 Electronic Mail .............................. 5 Universal Access ............................. 7 Advantages of Universal E-Mail .................... 8 Disadvantages of Universal E-Mail .................. 9 Motivations for Universal E-Mail ................... 10 Organization of This Report ....................... 11 Chapter Two COMPUTERS AND CONNECTIVITY: CURRENT TRENDS ..................................... 13 Introduction .................................. 13 Converging Trends............................ 13 Why Study Technology Trends? .................. 14 Computer and Communication Technology in Use ..... 19 Approach to the CPS Data ...................... 19 Results of Data Analysis ........................ 24 Conclusions .................................. 37
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