
The Truth About Negotiations
by Thompson, Leigh L.Buy Used
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Summary
Author Biography
Table of Contents
Introduction | p. vii |
If you have only one hour to prepare... | p. 1 |
Negotiation: A natural gift? | p. 5 |
Rehearsal might get you to Carnegie, but it won't help you negotiate | p. 7 |
The power of making the first offer | p. 11 |
What if you don't make the first offer? | p. 15 |
Don't be a tough or a nice negotiator | p. 19 |
Four sand traps in the golf game of negotiation | p. 23 |
Your industry is unique (and other myths) | p. 27 |
Identify your BATNA | p. 31 |
It's alive! Constantly improve your BATNA | p. 35 |
Don't reveal your BATNA | p. 39 |
Don't lie about your BATNA | p. 43 |
Signal your BATNA | p. 47 |
Research the other party's BATNA | p. 51 |
Develop your reservation price | p. 53 |
Beware of ZOPA myopia | p. 57 |
Set optimistic but realistic aspirations | p. 61 |
Plan your concessions | p. 65 |
Be aware of the "even-split" ploy | p. 69 |
The pregame | p. 73 |
The game | p. 77 |
The postgame | p. 81 |
What does "win-win" really mean? | p. 85 |
Satisficing versus optimizing | p. 89 |
There are really only two kinds of negotiations | p. 93 |
Ask triple-I questions | p. 97 |
Reveal your interests | p. 101 |
Negotiate issues simultaneously, not sequentially | p. 105 |
Logrolling (I scratch your back, you scratch mine) | p. 109 |
Make multiple offers of equivalent value simultaneously | p. 113 |
Postsettlement settlements | p. 117 |
Contingent agreements | p. 121 |
Are you an enlightened negotiator? | p. 125 |
The reciprocity principle | p. 129 |
The reinforcement principle | p. 133 |
The similarity principle | p. 137 |
Know when to drop an anchor | p. 141 |
The framing effect | p. 145 |
Responding to temper tantrums | p. 149 |
What's your sign? (Know your disputing style) | p. 151 |
Using power responsibly | p. 155 |
Saving face | p. 157 |
How to negotiate with someone you hate | p. 161 |
How to negotiate with someone you love | p. 165 |
Building the winning negotiation team | p. 169 |
What if they arrive with a team? | p. 173 |
Of men, women, and pie-slicing | p. 177 |
Know why the fish swim | p. 181 |
It does not make sense to always get to the point... | p. 185 |
Negotiating on the phone | p. 189 |
Your reputation | p. 193 |
Building trust | p. 197 |
Repairing broken trust | p. 201 |
References | p. 205 |
Acknowledgments | p. 211 |
About the Author | p. 212 |
Table of Contents provided by Ingram. All Rights Reserved. |
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