Richard M. Grinnell, Jr. is Professor and holds the Clair and Clarice Platt Jones/Helen Frays Endowed Chair of Social Work Research at the School of Social Work at Western Michigan University.

Peter A. Gabor is a Professor at the Faculty of Social Work at the University of Calgary.

Yvonne A. Unrau is Professor at the School of Social Work at Western Michigan University.

Part I: Preparing for Evaluations
1. Introduction
2. Approaches and Types of Evaluations
3. The Process
4. Standards
5. Ethics
6. Cultural Competence

Part II: Designing Programs
7. The Program
8. Theory of Change and Program Logic Models

Part III: Implementing Evaluations
9. Preparing for an Evaluation
10. Needs Assessments
11. Process Evaluations
12. Outcome Evaluations
13. Efficiency Evaluations

Part IV: Making Decisions with Data
14. Data-Information Systems
15. Making Decisions

Part V: Evaluation Toolkit
Tool A. Hiring an External Evaluator
Tool B. Working with an External Evaluator
Tool C. Reducing Evaluation Anxiety
Tool D. Meeting Evaluation Challenges
Tool E. Using Common Evaluation Designs
Tool F. Budgeting for Evaluations
Tool G. Using Evaluation Management Strategies
Tool H. Data Collection and Sampling Procedures
Tool I. Training and Supervising Data Collectors
Tool J. Effective Communication and Reporting
Tool K. Developing an Action Plan
Tool L. Measuring Variables
Tool M. Measuring Instruments
J. Developing an Action Plan