| List of Figures |
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xi | |
| List of Tables |
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xii | |
| Acknowledgements |
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xiii | |
| Introduction |
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1 | (14) |
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A Sociological Perspective on Organisations |
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3 | (1) |
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The Distinctiveness of Modern Organisations |
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4 | (1) |
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Structure and Agency in the Context of Organisations |
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5 | (2) |
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The Challenge of Postmodernism |
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7 | (3) |
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An Analytic Distinction between Self and Identity |
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10 | (1) |
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Interpretative Approaches to the Interconnections of Organisations, Identities and the Self |
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11 | (1) |
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The Structure of the Book and Chapter Outline |
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12 | (3) |
| 1 Understanding Organisations, Identities and the Self: a Conceptual Framework |
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15 | (21) |
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The Sociological Perspective on the Self and Social Identities |
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15 | (2) |
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The Postmodernist Treatment of Identity and Subjectivity |
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17 | (2) |
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The Historical Development of the Self as Agent: from Ascribed to Achieved Identity |
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19 | (1) |
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A Circumscribed and Instrumental Form of Agency? Weber's 'Iron Cage' of Rationalisation |
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20 | (3) |
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Self-determination and Agency Dissolved in a Postmodern 'Invisible Cage' of Total Institutions |
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23 | (3) |
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Do Organisations Determine Identities? |
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26 | (1) |
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Sociological Evidence from Organisations: Agency Continues |
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26 | (3) |
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A New Oversocialised Concept of Organisations as Determined by Cultural Identities |
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29 | (2) |
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The Dialectical Relationship between Agency, Identity and Organisation |
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31 | (3) |
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34 | (2) |
| 2 Globalising Economies and Organisations |
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36 | (17) |
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The Globalist Model: the Inevitability of a Global Market? |
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37 | (1) |
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The Traditionalist Critique of the Globalisation Perspective |
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38 | (1) |
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Change and Continuity? The Transformationalist Perspective |
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39 | (1) |
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Organising Deregulated Global Markets: the Role of the IMF, World Bank and WTO |
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40 | (4) |
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Global Finance and the Strategies and Identities of Corporations |
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44 | (3) |
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The Irrationalities of Rationalised Economies: Corporate Identity and the Enron Case |
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47 | (3) |
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The Politics of Identity and its Connection to Globalised Financial Markets |
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50 | (1) |
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51 | (2) |
| 3 Organisations, Identities and Consumption |
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53 | (21) |
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Organisations and the Development of Consumer Markets |
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54 | (3) |
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Why Globalising Markets Create the Need for Organisational Identities |
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57 | (2) |
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Branding and Organisational Identity |
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59 | (1) |
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An Industry in Organisational Identity? |
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60 | (2) |
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Organisational Identity and 'Lifestyling' |
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62 | (2) |
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Agency, Identity and Consumerism |
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64 | (4) |
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Critique — the Indivisibility of Production and Consumption |
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68 | (2) |
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Collective Consumer Identities and the Politics of Resistance |
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70 | (2) |
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72 | (2) |
| 4 Public Service Reorganisation, Work and Consumer Citizenship |
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74 | (21) |
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The Context: Social Democratic Welfare States and Social Identity |
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76 | (1) |
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The Dual Crises of Welfare States: Neoliberalism and Identity Politics |
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77 | (3) |
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The Reorganisation of Public Services: from Professional Bureaucracy to Management Tools and Markets |
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80 | (4) |
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Public Management and a New Identity Project for Public Servants |
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84 | (4) |
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Experiencing the Contradictions between Empowerment and Rationalisation |
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88 | (1) |
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New Contracts for Public Service: Empowered Partners or Rationalised Labour? |
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89 | (2) |
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The Identity of Consumer Citizenship |
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91 | (1) |
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92 | (3) |
| 5 Organisations and Global Divisions of Labour |
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95 | (31) |
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Theoretical Conjectures: the Restructuring of Work and Organisations? |
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96 | (1) |
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Work and Occupational Change in Advanced Capitalist Countries: an Evaluation of Theoretical Assertions |
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97 | (15) |
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The Globally Organised Interdependence of Labour |
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112 | (5) |
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117 | (2) |
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119 | (7) |
| 6 Organisational Restructuring, Work and Social Divisions |
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126 | (25) |
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Theoretical Conjectures about Employment and Occupational Change |
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128 | (1) |
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Challenging the Myths of Mass Casualisation of Work, Short-termism in Employment and the End of Careers |
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129 | (4) |
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The Power of Finance Capital and the Intensification of Work |
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133 | (1) |
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Changing Class, Ethnic and Gender Divisions in Organisations? |
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133 | (3) |
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Organisations and Restructured Gender Divisions |
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136 | (4) |
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'Racialised' and Ethnic Divisions in Organisations |
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140 | (3) |
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The Restructuring of Class Divisions in Organisations |
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143 | (1) |
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Social Divisions and Processes of Cultural and Social Identity |
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144 | (3) |
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Does Economic Individualisation Necessarily Produce Individualism? |
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147 | (1) |
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148 | (2) |
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150 | (1) |
| 7 'We Are the Company': Work, Control and Identity in the Organisations of Advanced Capitalism |
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151 | (23) |
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Explaining the Organisational Emphasis on Managing Employee Identity |
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152 | (2) |
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Organisational Control through Regulating Identity |
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154 | (6) |
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The Organisational Colonisation of Identity? |
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160 | (2) |
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Critique of the Effectiveness of Organisational Control through the Regulation of Identity |
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162 | (3) |
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Organisational Power Relations, Social Divisions and the Meanings of Emotional Labour |
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165 | (7) |
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172 | (2) |
| 8 Organisations Are Us: Understanding Self-identity in Organised Societies |
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174 | (19) |
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Globalising Markets, Organisations and Individualisation |
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175 | (2) |
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The Organisation of a Productive Self: a Postmodernist Analysis |
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177 | (2) |
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An Expertise of Self-improvement? |
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179 | (1) |
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Is Work Treated as a Resource for Self-improvement? |
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180 | (4) |
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Subversive Responses to the Enterprise of the Self |
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184 | (1) |
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'Being Productive' in Work, Non-work and Leisure? |
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185 | (2) |
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Evaluating the Concept of a Productive Subjectivity |
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187 | (4) |
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191 | (2) |
| Conclusion: Bringing Life Back to Organisations |
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193 | (14) |
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A Summary of the Argument |
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193 | (1) |
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Key Themes from Chapter 1 |
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194 | (2) |
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Key Themes from Chapter 2 |
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196 | (1) |
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Key Themes from Chapter 3 |
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197 | (1) |
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Key Themes from Chapter 4 |
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198 | (1) |
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Key Themes from Chapter 5 |
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199 | (1) |
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Key Themes from Chapter 6 |
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200 | (1) |
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Key Themes from Chapter 7 |
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201 | (1) |
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Key Themes from Chapter 8 |
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202 | (2) |
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204 | (3) |
| Bibliography |
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207 | (18) |
| Index |
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225 | |
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