Contributors |
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vii | |
Introduction: The Magic of Lifescripts |
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ix | |
PART ONE: LIFESCRIPTS FOR SUBORDINATES |
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Giving a Negative Performance Review |
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3 | (4) |
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Turning down a Subordinate's Raise Request |
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7 | (4) |
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Adding Responsibility to a Subordinate without More Pay |
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11 | (4) |
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Announcing a Salary Reduction to a Subordinate |
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15 | (4) |
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Telling a Subordinate to Watch His Drinking |
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19 | (4) |
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Turning down a Subordinate's Promotion Request |
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23 | (4) |
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Reprimanding an Alleged Sexual Harasser |
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27 | (4) |
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Stopping Backstabbing among Subordinates |
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31 | (4) |
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Insisting on Better Hygiene from a Subordinate |
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35 | (4) |
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Terminating a Subordinate |
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39 | (4) |
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Demanding Better Work Habits from a Subordinate |
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43 | (4) |
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Correcting Repeated Mistakes by a Subordinate |
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47 | (4) |
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Putting an End to a Subordinate's Gossiping |
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51 | (4) |
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Reducing the Size of a Subordinate's Staff |
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55 | (4) |
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Reducing the Size of Subordinate's Workspace |
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59 | (4) |
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Turning down a Subordinate's Request to Hire His Offspring |
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63 | (4) |
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Sending a Voluntary Termination Hint to a Subordinate |
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67 | (4) |
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Asking a Subordinate to Improve Her Appearance |
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71 | (4) |
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Suggesting a Subordinate Improve His Voice Manners |
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75 | (4) |
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Handling a Flirtatious Subordinate |
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79 | (4) |
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Suggesting a Subordinate Consider Psychotherapy |
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83 | (4) |
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Questioning a Subordinate's Expense Report |
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87 | (4) |
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Handling a Subordinate's Personal Use of Equipment |
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91 | (4) |
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Asking if a Subordinate Is a Victim of Domestic Abuse |
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95 | (4) |
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Dealing with a Brownnosing Subordinate |
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99 | (4) |
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Apologizing to a Subordinate for Your Own Behavior |
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103 | (4) |
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Turning down a Subordinate's Request for Time Off |
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107 | (6) |
PART TWO: LIFESCRIPTS FOR SUPERIORS |
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Asking Your Superior for More Staff |
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113 | (4) |
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Asking Your Superior for a Budget Increase |
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117 | (4) |
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Warning Your Superior of Potential Client Problems |
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121 | (4) |
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Warning Your Superior of Potential Vendor Problems |
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125 | (4) |
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Apologizing to Your Superior for Your Own Backstabbing |
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129 | (6) |
PART THREE: LIFSCRIPTS FOR VENDORS |
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Asking a Vendor to Lower Her Price |
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135 | (4) |
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Complaining to a Vendor about His Service |
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139 | (4) |
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Soliciting a Bid from a Vendor |
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143 | (4) |
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Asking a Vendor to Accelerate His Work |
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147 | (4) |
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Resisting a Vendor's Commercial Bribery |
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151 | (4) |
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Threatening Litigation against a Vendor |
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155 | (4) |
Index |
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159 | |