The Learning Paradox: Gaining Success and Security in a World of Change, Second Edition

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Edition: 2nd
Format: Hardcover
Pub. Date: 2001-05-01
Publisher(s): Capstone
List Price: $41.95

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Summary

The most potent catalyst in a firm's success: changeIn this insightful book, Jim Harris details the philosophy and specifics of creating companies that respond successfully to change. With practical advice from companies who've made resilience a corporate motto, The Learning Paradox offers insights on how to adapt to the chaotic new world of business, including how to: create, motivate, and continuously improve; create learning organizations; design systems and structures for growth; maximize shareholder value, employee security, and customer loyalty; and attract and retain the best employees. He also addresses such critical managerial issues as maintaining control, while allowing people freedom and building a positive vision of the future, even during a reorganization.

Author Biography

Jim Harris is the Principle of Strategic Advantage, a management consulting firm specializing in strategic planning leadership development. His clients include health care organizations, government agencies and professional associations as well as firms such as General Motors, Arthur Andersen, Deloitte & Touche, Sybase, and Connaught Laboratories & Pasteur Merieux. He co-authored the Canadian national best-seller The 100 Best Companies to Work For in Canada and speaks internationally at over 70 conferences a year.

Table of Contents

Getting the Most Out of this Book 1(2)
Making Your Mark 3(2)
Shift from Satisfaction to Security
5(20)
The Learning Paradox
25(16)
The Business of Paradigms
41(16)
Leaders Are Paradigm Innovators
57(58)
Creating Sustainable Enterprises
Creating Value
115(28)
Shifting to the New Realities
141(2)
The New Economy
143(18)
Valuing People
161(34)
eLearning
195(54)
Keeping Customers
249(40)
Real Time Systems: The New IT Paradigm
289(36)
The Internet Revolution
325(32)
Business and the Environment
357(62)
Reactions from Leaders and Authors
373(46)
Epilogue Hope and Optimism 419(2)
Endnotes 421(8)
Bibliography 429(4)
Acknowledgements 433(2)
About the author 435(3)
Index 438

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