Have you ever dreamed of starting your own home-based housecleaning business? Have you been hesitant to put your plans into action? This comprehensive guide contains all the necessary tools and strategies you need to successfully launch and grow your business. Authors Melinda Morse and Laura Jorstad combine personal experience with expert advice on every aspect of setting up and running a thriving home-based housecleaning business. They explain how to get started, develop a service manual, screen clients, serve customers, learn from the competition, and set up a home office. They even offer tips on how to use the Internet to grow your business. Learn all about: organising your business; getting clients and referrals; setting your rates and services; selecting cleaning products; billing and renewing contracts.
Laura Jorstad is a freelance writer and editor whose assignments have ranged from fly fishing to military history, self-help to science fiction. Born and raised on the Minnesota prairie, she now lives at the foot of the Green Mountains with her cat, Isabel.
Melinda Morse started her successful home cleaning business in 1994 to help pay for graduate school. She has since earned a PhD, expanded her business, and launched a successful writing career.
"I would strongly recommend that you refrain from a Cash Only policy. Requesting payments in cash is highly unprofessional and a bit shady these days. Years ago, housecleaners were not able to maintain bank accounts due to low wages, or they could not afford to have taxes removed from their wages. Today's independent housecleaners can more than afford to maintain a banking account, and as a sole proprietorship, you are responsible for your own taxes. Dealing with cash is tricky; it's too easy to put the cash into your pocket, spend it, and not record it.
You need to create a paper trail for each transaction. Insist on personal checks or credit cards. If someone must pay with cash, never allow them to leave cash sitting unattended, such as on a kitchen counter. It's too easy for strangers to come along and help themselves to your money, and you have absolutely no claim or proof that you did or didn't receive the cash....."
Excerpted from Housecleaning Business by Laura Jorstad, Melinda Morse
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