
Horse Business Management Managing a Successful Yard
by Brown, Jeremy Houghton; Clinton, MarcusBuy New
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Summary
Author Biography
Marcus Clinton is an experienced practical horseman, yard manager, business manager and show and event organiser. He was until recently the Head of Land-Based Studies at South Staffordshire College and Chairman of the British Horse Society for Staffordshire, and is now Assistant Principal of Land-Based Industries at Northumberland College. Marcus brings to this fourth edition a rigorous updating of business techniques and new sections on customer care, marketing, safety and quality.
Table of Contents
Preface | |
Dedication | |
Setting the right course | |
A Successful Horse Business | |
Introduction - The Ingredients of Success | |
Defining Success | |
Safety and Legality | |
Equine Standards | |
Vision and Leadership | |
Entrepreneurial Flair | |
Human Resources | |
Marketing | |
Common Characteristics and Trends of Horse Businesses | |
The Business Environment | |
Challenges of a Horse Business | |
The Customer in the Market Place | |
Introduction | |
What do We mean by Market? | |
Stakeholders in the Business | |
Customer Care | |
Quality | |
Introduction to Quality | |
So what is Quality? | |
The Management of Quality | |
- Staying on Course | |
Health and Safety | |
Introduction | |
Accidents and Blame | |
Developing a Health and Safety Culture | |
Health and Safety Management | |
Legality and Insurance | |
Introduction | |
The Law of Contract | |
Express Warranties and Conditions | |
Misrepresentation | |
Contracts of Employment | |
The Law of Tort | |
Insurance | |
Finance and Profit | |
Introduction | |
Raising Money | |
Taxation | |
Performance Management | |
Financial Risk Management | |
Marketing and Mission | |
Introduction | |
Market Research | |
Mission Statement | |
Marketing Strategies | |
Context and Contest | |
Introduction | |
The British Horse Industry | |
Training, Education and Careers | |
Delivering Results | |
Yard and Enterprise Management | |
Introduction | |
Premises Considerations | |
Routines | |
Daily Duties | |
Labour-saving Devices | |
Enterprises | |
Grassland Management | |
Staff and Office Management | |
Introduction | |
Recruitment | |
Job and Person Specifications | |
Interviewing | |
Employment and Employing Staff | |
Motivation | |
Communication | |
Management Style | |
Remuneration and Benefits | |
Staff Training | |
Organisation | |
Office Routines | |
Equipment | |
Records | |
Managing Shows and Events | |
Introduction | |
The Nature of Shows and Events | |
The Principles of Running a Good Show | |
Looking Back | |
The Eye of the Master | |
Looking Back | |
Looking Around | |
Looking Forward | |
Looking Diligently | |
Facts, Figures and Organisations | |
Overview of Organisations within the British Horse Industry | |
Useful Facts about the British Horse Industry | |
Useful Figures about the British Horse Industry | |
Guidance on promoting Safe Working Conditions | |
General Advice for all Horse Establishments | |
Additional Specific Guidance for Horse Riding Establishments | |
Additional Specific Guidance for Studs and Horse Breeding Establishments | |
Additional Specific Guidance for Racehorse Training Establishments | |
Control of Substances Hazardous to Health Regulations | |
Risk Assessment | |
Career Training for Work in the Horse Industry | |
Introduction | |
Career Preparation | |
College qualifications | |
NVQs, Traineeships and Apprenticeships | |
BHS Professional Qualifications | |
Association of British Riding Schools (ABRS) and National Pony Society (NPS) | |
United Kingdom Coaching Certificate (UKCC) | |
Other Professional and Technical Qualifications | |
Portfolios and CVs | |
National Vocational Qualifications (Including Teaching Level 3 Management Supervisory Skills) | |
Introduction to Vocational Qualifications (S/NVQs) | |
NVQ Level 1 | |
NVQ Level 2 | |
NVQ Level 3 | |
NVQ Level 4 | |
NVQ Structure within each Level | |
NVQ Methods of Assessment | |
NVQ Level 3 - Management and Supervisory Units | |
Index | |
Table of Contents provided by Ingram. All Rights Reserved. |
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