This book provides a thorough examination of a variety of specialties within the broad range of management consulting. A book of such scope and depth could only be written by a large number of experts. Each chapter is written by a leading expert in one of the many specialties related to management consulting. Together, all 27 contributors take the reader through an industry that is currently undergoing significant change. While covering all the major practice areas of consulting, the book also offers new insights into change processes and addresses compelling management issues now facing consulting firms. Every practicing consultant and firm needs this book’s broad perspective and its treatment of specific areas of content in order to prepare them for a successful future in a highly competitive business environment. Presently, there is no book on the market that takes such an advanced look at both the complexity and multiple aspects of consulting. Ideas presented by the many consulting experts are thoughtful and provocative. Their sage advice on future developments in the field is not to be missed.

Lawrence A. Bennigson is a senior fellow and senior vice president of Harvard Business School Interactive Arvind Bhambri is Associate Professor of Management and Organization at the Marshall School, University of Southern California Anthony F. Buono is a Professor of Management and Sociology at Bentley College Richard B. Chase is Professor of Operations Management at the Marshall School, University of Southern California Thomas Cummings is Professor and Chair of the Department of Management and Organization at the Marshall School of Business, University of Southern California Fiona Czerniawska is the founder and managing director of Arkimeda, a research firm focusing on strategic issues in the consulting industry Tom Davenport is Director of the Accenture Institute for Strategic Change and the President's Distinguished Professor of Information Technology and Management at Babson College Robert Duboff is a lecturer and Executive-in-Residence at The Carroll School of Management at Boston College Alan M. Glassman is Professor of Management and Director of the Center for Management and Organization Development, California State University, Northridge Larry Greiner is Professor of Management and Organization in the Marshall School at the University of Southern California Philip Kotler is the S.C. Johnson Distinguished Professor of International Marketing at the J.L. Kellogg Graduate School of Management Ravi Kumar is Professor of Information and Operations Management in the Marshall School at the University of Southern California Edward E. Lawler III is Distinguished Professor of Business and Director of the Center for Effective Organizations in the Marshall School at the University of Southern California Jay Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School David Maister consults to professional firms worldwide James Malernee, co-founded Cornerstone Research in 1989 Susan A. Mohrman is senior research scientist at the Center for Effective Organizations in the Marshall School at the University of Southern California David A. Nadler is Chairman of Mercer Delta Consulting Richard Nolan is the William Barclay Harding Professor of Management of Technology, at the Harvard Business School Flemming Poulfelt is Professor of Management and Strategy and Vice Dean at Copenhagen Business School in Denmark Larry Prusak is a researcher and consultant living in Lexington, Massachusetts Robert E. Quinn holds the Margaret Elliot Tracy Collegiate Professorship at the University of Michigan Shawn E. Quinn is a full-time consultant and project manager at Creativity-at-Work Stephen H. Rhinesmith is a partner in CDR International Adrian J. Slywotzky is vice president and member of the Board of Directors of Mercer Management Consulting, Inc. Robert E. Spekman is the Tayloe Murphy Professor of Business Administration at The Darden School Morley A. Winograd is a managing principal of Governmentum Partners, L.L.C. and Executive Director of the Center for Telecommunications Management and Associate Professor of Clinical at the Marshall School of Business at the University of Southern California