| Preface |
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vii | |
| Contributors to Volume 1 |
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xxi | |
| Part I: Foundations of Knowledge Management |
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The Rise of the Knowledge Organization |
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5 | (16) |
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Knowledge Managers: Who Are They and What Do They Do? |
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21 | (22) |
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43 | (16) |
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Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm |
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59 | (14) |
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73 | (16) |
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A Knowledge Management Ontology |
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89 | (40) |
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| Part II. Knowledge: A Key Organizational Resource |
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Knowledge and Competence as Strategic Assets |
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129 | (24) |
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The Intellectual Capital of Nations |
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153 | (12) |
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Knowledge and Its Attributes |
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165 | (24) |
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Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases |
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189 | (18) |
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207 | (28) |
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Organizational Culture as a Knowledge Resource |
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235 | (18) |
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Does Accounting Account for Knowledge? |
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253 | (18) |
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Knowledge Management in Action? |
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271 | (30) |
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| Part III. Knowledge Processors and Processing |
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Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows |
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301 | (16) |
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Organizational Knowledge Acquisition |
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317 | (32) |
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Problem Solving: A Knowledge Management Process |
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349 | (18) |
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367 | (14) |
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Sensemaking Processes in Knowledge Management |
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381 | (12) |
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Creating and Facilitating Communities of Practice |
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393 | (16) |
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Knowledge Sharing Proficiencies: The Key to Knowledge Management |
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409 | (16) |
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Business Process as Nexus of Knowledge |
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425 | (14) |
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The Partnership between Organizational Learning and Knowledge Management |
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439 | (22) |
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| Part IV. Influences on Knowledge Processing |
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Valuing Knowledge Management Behaviors: Linking KM Behaviors to Strategic Performance Measures |
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461 | (16) |
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A Framework for Security, Control and Assurance of Knowledge Management Systems |
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477 | (30) |
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Alternative Strategies for Leveraging the Knowledge Asset: A Framework for Managerial Decision-Making |
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507 | (16) |
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The Leaders of Knowledge Initiatives: Qualifications, Roles, and Responsibilities |
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523 | (16) |
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The 7 C's of Knowledge Leadership: Innovating our Future |
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539 | (14) |
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Trust and Knowledge Management: The Seeds of Success |
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553 | (24) |
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Why Knowledge Management Systems Fail: Enablers and Constraints of Knowledge Management in Human Enterprises |
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577 | (24) |
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Identifying and Transferring Internal Best Practices |
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601 | (22) |
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Strategic Knowledge Managing in the Context of Networks |
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623 | (28) |
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| Keyword Index |
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651 | (38) |
| Preface |
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vii | |
| Contributors to Volume 2 |
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xxi | |
| Part V. Technologies for Knowledge Management |
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Tracking the Role and Evolution of Commercial Knowledge Management Software |
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5 | (24) |
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Technologies for Knowledge Storage and Assimilation |
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29 | (18) |
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Knowledge Processes and Meta Processes in Ontology-Based Knowledge Management |
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47 | (22) |
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Knowledge Searching and Services |
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69 | (16) |
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Technology for Acquiring and Sharing Knowledge Assets |
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85 | (24) |
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Technologies for Disseminating Knowledge |
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109 | (20) |
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Peer-to-Peer Knowledge Management |
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129 | (12) |
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Technologies for Knowledge Derivation: On-Line Analytical Processing |
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141 | (16) |
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Knowledge Discovery and Data Mining |
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157 | (38) |
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| Part VI. Outcomes of Knowledge Management |
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The Dynamic Capabilities of Firms |
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195 | (20) |
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The Knowledge Chain Model: Activities for Competitiveness |
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215 | (38) |
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Achieving Knowledge Management Outcomes |
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253 | (36) |
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Exploiting Knowledge for Productivity Gains |
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289 | (20) |
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Knowledge Management and Agility: Relationship and Roles |
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309 | (22) |
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An Atlas for Knowledge Innovation: Migration from Business Planning to Innovation Strategy |
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331 | (22) |
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Valuing the Knowledge Management Function |
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353 | (16) |
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A Guide for Measuring the Value of KM Investments |
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369 | (26) |
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| Part VII. Knowledge Management in Action |
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Knowledge Management in Organizations: The State of Current Practice |
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395 | (16) |
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Successful KM Implementations: A Study of Best Practice Organizations |
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411 | (32) |
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The Knowledge Strategy Process |
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443 | (24) |
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The Force of Knowledge: A Case Study of KM Implementation in the Department of Navy |
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467 | (22) |
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From Inventions Management to Intellectual Capital Management at The Dow Chemical Company: A 100+ Year Journey |
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489 | (12) |
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Driving Knowledge Management at Ford Motor Company |
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501 | (10) |
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Managing Intellectual Capital -- via E-Learning -- at Cisco |
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511 | (22) |
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Transforming Theory into Fact: Hands-On Knowledge Management Initiatives Built on a Reinsurer's Pile of Junk |
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533 | (16) |
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Jennifer M. Balliet-Milholland |
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Knowledge Flow through a Military Joint Task Force Operation |
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549 | (16) |
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Building a Knowledge Management Foundation at Microsoft Consulting Services |
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565 | (16) |
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| Part VIII. The Knowledge Management Horizon |
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Knowledge Management Education: An Overview of Programs and Instruction |
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581 | (24) |
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Evolving Business Forms for the Knowledge Economy |
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605 | (18) |
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Designing the Knowledge Organization of the Future: The Intelligent Complex Adaptive System |
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623 | (16) |
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Commercialization: The Next Phase of Knowledge Management |
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639 | (18) |
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The Convergence of Electronic Business and Knowledge Management |
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657 | (22) |
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The Curious Success of Knowledge Management |
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679 | (10) |
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| Keyword Index |
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689 | |
Other versions by this Author