Hacia Una Calidad Mas Robusta Con Iso 9000: 2000 / Towards a Solid Quality with ISO 9000: 2000,9789683810298

Hacia Una Calidad Mas Robusta Con Iso 9000: 2000 / Towards a Solid Quality with ISO 9000: 2000

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ISBN13: 9789683810298
ISBN10: 9683810292
Format: Paperback
Pub. Date: 2001-06-30
Publisher(s): Panorama Editorial S.A. De C.V.
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Table of Contents

Presentacion 5(2)
Del tema
Del libro
De los autores
Calidad, un Proceso Continuo de Maduracion
7(44)
Un mercado crecientemente exigente
La calidad y los sistemas de administracion para lograrla
La normalizacion y la organizacion internacional ISO
La normatividad en Mexico
El cambio hacia la version 2000
La familia ISO 9000:2000
Ocho principios para crear una cultura de calidad
ISO 9001:2000 su Interpretacion y Aplicacion
51(142)
El nuevo modelo y su piramide documental
Caracteristicas relevantes de la version 2000
Estructura de la Norma ISO 9001:2000
Sistema de administracion de la calidad
Responsabilidad de la direccion
Administracion de recursos
Elaboracion de productos o prestacion del servicio
Medicion, analisis y mejora
La Transicion... y Como Lograrla
193(35)
Debes de ISO 9001:1994
Lista de debes de ISO 9001:2000
Similitudes y diferencias
Sugerencias para la transicion
Beneficios de apoyarse en consultoria externa
Anexo: Soporte curricular 228

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