
Great Leaders Grow
by Blanchard, Ken; Miller, MarkBuy New
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Summary
Author Biography
Mark Miller began his Chick-fil-A career working as an hourly team member and is currently vice president of training and development. In over thirty years with Chick-fil-A, Mark has served in numerous roles, providing leadership in restaurant operations, quality and customer satisfaction, and corporate communications. He is the coauthor, with Ken Blanchard, of the international bestseller The Secret.
Table of Contents
Introduction | p. 1 |
An Unexpected Loss | p. 3 |
Moving Forward | p. 9 |
Learning to Serve | p. 17 |
Landing the Job | p. 23 |
Gaining Knowledge | p. 33 |
A Rocky Start | p. 43 |
Reaching Out to Others | p. 53 |
Teaming Up | p. 63 |
Opening Your World | p. 73 |
A Plan of Action | p. 84 |
Walking toward Wisdom | p. 92 |
The Presentation | p. 102 |
Room to Grow | p. 110 |
Resources to GROW | p. 113 |
Personal Assessment | p. 114 |
Other Assessments | p. 117 |
The SERVE Model | p. 119 |
Recommended Reading | p. 120 |
Acknowledgments | p. 122 |
About the Authors | p. 123 |
Services Available | p. 125 |
Join Us Online | p. 127 |
Table of Contents provided by Ingram. All Rights Reserved. |
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