The GE Work-Out How to Implement GE's Revolutionary Method for Busting Bureaucracy & Attacking Organizational Proble

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Edition: 1st
Format: Hardcover
Pub. Date: 2002-04-15
Publisher(s): McGraw-Hill Education
List Price: $44.10

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Summary

Implement GE's legendary Work-Out technique for solving organizational problems fast...shy;shy;and get fast, GE-like resultsshy;shy; in your organization.ion.

Author Biography

Dave Ulrich is a professor of business administration at the University of Michigan School of Business and the author of the best-selling Human Resource Champions, Results-Based Leadership, and The HR Scorecard.

Steve Kerr is Chief Learning Officer and a Managing Director of Goldman Sachs. He was previously Vice President-Leadership Development and Chief Learning Officer for General Electric, with responsibility for GE's renowned Leadership Development Center at Crotonville.

Ron Ashkenas is the managing partner of management consulting firm Robert H. Schaffer & Associates, and senior author (with Ulrich, Kerr, and Todd Jick) of two previous books about GE.

Table of Contents

Acknowledgments vii
Introduction: The Power of Work-Out xi
PART I What Is Work-Out? 1(80)
Work-Out, GE, and the Largest Corporate Transformation in History
3(20)
Why Work-Out Works: The Underlying Principles
23(24)
Is Your Organization Ready for Work-Out? When and Where to Start
47(16)
How to Lead a Fast, Simple Work-Out---When You've Never Done It Before
63(18)
PART II Making Work-Out Happen: Implementing a Full-Length Work-Out 81(138)
A Work-Out Road Map
83(20)
Planning a Work-Out
103(22)
Conducting a Work-Out
125(40)
Implementing Work-Out Recommendations
165(24)
Customizing Work-Out for Your Organization
189(22)
Work-Out at Work: How Zurich Financial Services U.K. Used Work-Out to Transform the Company
211(8)
PART III Work-Out's Long-Term Payoff 219(76)
Using Work-Out to Create GE-Style Organizational Leadership
221(22)
Embedding the Process in Your Organization
243(20)
Work-Out as Culture Change
263(20)
Make Work-Out Work for You
283(12)
Appendix A: The Work-Out Leader's Tool Kit 295(4)
Appendix B: Work-Out Simulation Exercise: United Bank of London 299(6)
Appendix C: Work-Out: The Foundations of a Cultural Revolution (A speech given to General Electric officers in January, 1990) 305(8)
End Notes 313(4)
Index 317

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