Engineering Your Future,9780784404898

Engineering Your Future

by
Edition: 2nd
ISBN13: 9780784404898
ISBN10: 0784404895
Format: Paperback
Pub. Date: 2000-11-01
Publisher(s): Amer Society of Civil Engineers
List Price: $67.20

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Table of Contents

Preface to the Second Edition xv
Preface to the First Edition xix
List of Abbreviations
xxiii
Introduction
1(24)
Definitions of Engineering
1(3)
Definitions of Management
4(1)
Similarity of Engineering and Management
4(1)
Definition of Engineering Management
5(1)
Steps of Engineering Management
5(1)
Leadership, Management, and Production: Deciding, Directing, and Doing
5(9)
Leadership, Management, and Production Defined
7(1)
The Traditional Pyramidal, Segregated Organizational Model
7(5)
The Shared Responsibility Organizational Model
12(1)
The Focus of This Book: Management
12(2)
The Engineer as Builder
14(1)
Common Sense and Common Practice
15(1)
Exercises
16(9)
Management of Self
25(40)
The New Work Environment: Culture Shock?
25(3)
No Partial Credit
25(2)
Little Tolerance for Tardiness
27(1)
Assignments Are Not Graded
27(1)
Schedules Are More Complicated
27(1)
Higher Grooming and Dress Expectations
27(1)
Teamwork Is Standard Operating Procedure
28(1)
Expect and Embrace Change
28(1)
Employment or Graduate School?
28(3)
Full-Time Graduate Study
30(1)
Full-Time Employment
30(1)
Learn From Potential Employers
31(1)
Time Management
31(14)
Time Is a Resource
31(1)
Roles, Goals and Then, and only Then, Time Management
32(1)
Time Management: The Great Equalizer
32(1)
Time Management Tips
33(12)
A Time Management System
45(1)
Key Ideas About Management
45(1)
The First Few Months: Make or Break Time
45(10)
Recognize and Draw on Generic Qualities and Characteristics
45(2)
Never Compromise Personal Reputation
47(1)
Learn and Respect Administrative Procedures and Structure
48(1)
Do All Assignments Well in Accordance with Expectations
48(1)
Get Things Done
49(1)
Trim Your Hedges
49(1)
Keep Your Supervisor Informed
50(1)
Speak Up
50(1)
Dress Appropriately
50(1)
Seek Opportunities To Develop Communication Skills
51(2)
Seize Opportunities for You and Your Organization
53(1)
Choose To Be a Winner
53(2)
Summing It Up
55(1)
Managing Personal Professional Assets: Building Individual Equity
55(1)
Personal Professional Assets
55(1)
Annual Accounting
55(1)
Careful Management of Personal Professional Equity
56(1)
Continuing Education
56(1)
Involvement in Professional Organizations: Taking and Giving
57(2)
Licensing
59(4)
Licensing Process
59(3)
Thoughts on Taking the Fundamentals Examination While in Engineering School
62(1)
Comity
62(1)
License Renewal
63(1)
Exercises
63(2)
Communicating To Make Things Happen
65(30)
Listening
69(2)
Be Attentive
70(1)
Verify Understanding
70(1)
Use What Is Learned
71(1)
Three Distinctions Between Writing and Speaking
71(2)
Single-Channel vs. Multi-Channel
71(1)
One-Directional vs. Two-Directional
71(2)
Conveying vs. Convincing
73(1)
Report Writing Tips: A Chance To Shine
73(9)
Define and Write to Likely Audience or Audiences
73(1)
Ask About Written Report-Writing Guidelines and Standards
74(2)
Start Writing on Day 1
76(1)
Outline and Incubate
76(1)
Retain Some of the Outline in the Report
77(1)
Write ``Easy'' Parts First
77(1)
Write in Third Person
77(1)
Employ a Gender-Neutral Style
78(1)
Write in an Active, Direct Manner Rather Than a Passive, Indirect Manner
78(1)
Use Rhetorical Techniques
78(1)
Avoid Tin Ear
78(1)
Adopt a Flexible Format for Identifying Tables, Figures, and References
79(1)
Use Lists
79(1)
Design a Standard Base Map or Diagram
80(1)
Use Format Writing
80(1)
Establish Report Milestones
81(1)
Produce an Attractive and Appealing Report
81(1)
Cite All Sources
81(1)
Read One More Time
82(1)
Concluding Thoughts
82(1)
Speaking Tips: How To Make an Effective Presentation
82(11)
Conquer Reluctance to Speak
83(1)
Define the Audience and the Setting
83(1)
Prepare the Script
84(1)
Prepare the Graphics
84(2)
Practice Out Loud
86(2)
Arrange For and Verify Audio-Visual Equipment
88(2)
Suggest a Proper Introduction
90(1)
Deliver the Speech
90(1)
Prompt Post-Speech Questions and Answers
91(1)
Follow-Up
92(1)
Take Extra Care with International Audiences
92(1)
Body Language
93(2)
Management of Relationships with Others
95(38)
Types of People
97(1)
Maslow's Hierarchy of Needs
98(2)
Theories X and Y
100(2)
Definitions
101(1)
Perspective
101(1)
Applications of Theory X and Theory Y Knowledge
101(1)
Probable Dominance of Theory Ys
102(1)
Delegating
102(4)
Reasons To Practice Effective Delegation
103(1)
Reluctance To Delegate
103(1)
Delegation Isn't Always Down
104(1)
Delegation Tips
105(1)
Three Possible Outcomes
106(1)
Managing Meetings
106(10)
Reasons To Meet
108(1)
When Not To Call a Meeting
108(1)
A Dozen Tips for Successful Meetings
109(5)
Dealing with Difficult People and Situations at Meetings
114(2)
Miscellaneous Thoughts
116(1)
Appreciating and Working with Support Personnel
116(5)
Essential Members of the Organization
117(1)
Challenges Unique to Working with Support Personnel
117(2)
Tips for the Entry-Level Technical Professional
119(2)
Selecting Co-Workers and Managing Your Boss
121(3)
Carefully Select Co-Workers and Your Boss
121(1)
Seek a Mutually Beneficial Relationship
121(2)
Avoid Being a Yes Man/Woman
123(1)
Caring Isn't Coddling
124(1)
Coaching
125(1)
Coaching Defined
125(1)
Coaching Tips
125(1)
Concluding Thought
126(1)
Team Playing
126(1)
Effective Conference Attendance
127(6)
Learning About the Conference
127(1)
Before the Conference
128(1)
At the Conference
129(3)
After the Conference
132(1)
Looking Ahead
132(1)
Project Management
133(36)
Broad Definition of Project
133(1)
Project Management Defined
134(1)
All Things Are Created Twice
135(4)
The Centrality of Project Management
139(3)
Relevance of Project Management to the Entry-Level Technical Professional
142(1)
Project Time and Task Management
142(15)
Chronological List
144(1)
Gantt (Bar) Chart
145(1)
Critical Path Method
145(11)
Review of Earlier Questions
156(1)
Key Ideas
157(1)
Project Management Software
157(1)
Project Plan
158(2)
Project Team Kickoff Meeting
158(1)
Client Kickoff Meeting
159(1)
Project Plan Format
159(1)
Project Plan Avoidance Syndrome
160(1)
Project Monitoring and Control
160(2)
Project Post-Mortem
162(1)
Client Input
162(1)
Team Meeting
163(1)
Closure: Common Sense and Self Discipline?
163(1)
Exercises
163(6)
Total Quality Management
169(26)
Quality Defined
170(2)
Quality as Opulence
170(1)
Quality as Excellence or Superiority
170(1)
Quality as Meeting Requirements
171(1)
Stakeholders
172(1)
Total Quality Management Defined
173(2)
Principles of Total Quality Management
175(3)
Comments on Some of Deming's ``14 Points for Management''
178(2)
Tools and Techniques
180(12)
Metrics
181(1)
Written Guidelines
182(2)
Flow Charting
184(1)
Fishbone Diagrams
185(1)
Pareto Analysis
185(1)
Brainstorming Sessions
185(3)
Strength, Weaknesses, Opportunities, and Threats Process
188(1)
Benchmarking
188(2)
Partnering
190(2)
Stakeholder Input
192(1)
Results of Total Quality Management
192(1)
Malcolm Baldrige National Quality Award
193(1)
Closing Thoughts
193(1)
Exercises
194(1)
Design
195(14)
The Design Function
195(3)
Interaction
197(1)
``Back-of-Envelope'' Sketches and Calculations
197(1)
Contrasting Planning and Design
198(1)
Hard and Soft Results
198(1)
The Disproportionate Impact of the Design Function
198(2)
Design in Terms of Deliverables
200(5)
Drawings
201(1)
Technical Specifications
201(1)
Non-Technical Provisions
201(4)
Design as Risky Business
205(1)
Design as a Creative, Satisfying Process
206(2)
Creating a Creative Atmosphere
207(1)
The Word ``Engineer'' and Creativity
207(1)
Concluding Statement
208(1)
Decision Economics
209(68)
Broad Applicability of Decision Economics Tools
211(1)
Distinction Between Economic Analysis and Financial Analysis
211(1)
Steps in the Decision Economics Process
212(8)
Determine Physical and Economic Lives of Project Components
212(3)
Diagram Revenue and Construction, Manufacturing, Replacement, and Operation and Maintenance Expenditures
215(4)
Select Interest Rate
219(1)
Put Costs and Benefits on a Comparable Basis and Calculate Benefit-Cost Ratio or at Least Cost
220(1)
Consider Intangible Benefits and Costs
220(1)
Recommend Best Alternative
220(1)
Discounting Factors
220(20)
Single-Payment Simple-Interest Factor
221(2)
Single-Payment Compound-Amount Factor
223(3)
Single-Payment Present-Worth Factor
226(2)
Series Compound-Amount Factor
228(3)
Series Sinking-Fund Factor
231(1)
Series Present-Worth Factor
231(3)
Capital-Recovery Factor
234(2)
Gradient-Series Present-Worth Factor
236(4)
Summary of Discounting Factors
240(1)
Benefit-Cost Analysis
240(6)
Alternatives with Variable Costs but Identical Benefits
240(3)
Alternatives with Variable Costs and Benefits
243(3)
Alternatives With Variable Costs and Benefits and with Significant Intangibles
246(1)
Concluding Thoughts
246(1)
Sensitivity of B/C to Interest Rate
246(10)
The Sensitivity of B/C to Economic Life
256(1)
Sensitivity of Costs to Load, Capacity, or Other Measures of Service
257(6)
Analytic and Empirical Approach
259(1)
Computer Simulation Approach
260(3)
Empirical Approach
263(1)
Concluding Statement
263(1)
Rate of Return or Return on Investment
263(3)
Life Cycle Analysis
266(1)
Exercises
267(10)
The Organization of Organizations
277(28)
The Concept of a Team
278(2)
Legal Forms of Business Ownership
280(1)
Sole Proprietorship
280(1)
Partnership
280(1)
Corporation
281(1)
Organizational Structures
281(12)
Functional Organizational Structure
282(3)
Regional Organizational Structure
285(2)
Client Organizational Structure
287(1)
Matrix Organizational Structure
288(4)
Neat on Paper, Messy in Practice
292(1)
To Reorganize or not To Reorganize: That Is the Question
293(1)
Single vs. Dual Ladder Advancement Systems
293(7)
Virtual Teams
300(1)
Exercises
301(4)
Business Accounting Methods
305(30)
Why Do Accounting?
305(1)
The Balance Sheet: How Much Is It Worth?
306(4)
Personal Balance Sheet
306(2)
Business Balance Sheet
308(2)
The Income Statement - Introduction
310(5)
Personal Income Statement
311(1)
Business Income Statement
311(4)
Relationship Between the Balance Sheet and the Income Statement
315(1)
Financial Ratios
315(4)
Liquidity Ratios
316(1)
Leverage Ratio
316(2)
Activity Ratios
318(1)
Profitability Ratios
318(1)
The Impact of Time Utilization Rate and Expense Ratio on Profitability in the Consulting Business
319(6)
Profitability and the Determining Factors
320(2)
Sensitivity Analyses
322(3)
The Multiplier
325(1)
The Income Statement as Part of the Business Plan for a Consulting Firm
326(1)
Project Overruns: Implications for Profitability and Personnel
327(5)
Exercises
332(3)
Legal Framework
335(24)
The Entry-Level Professional and Legal Considerations
335(3)
Legal Terminology
338(1)
Changing Attitudes: Added Burden on the Technical Professional
338(1)
Liability: Incurring It
338(6)
Liability: Examples of Failure and Lessons Learned
344(4)
Collapse of Hotel Walkway
344(2)
Collapse of Supermarket Roof
346(1)
Collapse of Scoreboard
347(1)
Collapse of Bridge Section During Construction
347(1)
Other Failures
348(1)
Liability: Minimizing It
348(9)
Insurance: Financial Protection
348(1)
Preventive Practices
349(7)
Danger Signals
356(1)
Damage Control
356(1)
Maintaining Perspective on Liability Minimization
357(1)
Exercises
358(1)
Ethics
359(32)
Enviable Reputation of Engineering and Allied Professions
360(2)
Defining Ethics
362(1)
Teaching Ethics
362(3)
Academia: A Corner on Ethics?
365(1)
Legal and Ethical Domain
366(2)
Codes of Ethics
368(3)
Limited Power
368(2)
Bureaucracy
370(1)
Self-Serving
370(1)
Difficulty Obtaining Consensus
370(1)
Evolution
370(1)
Conflicting Provisions
371(1)
Codes of Ethics of Professional Societies
371(2)
Engineering Societies
371(1)
Non-Engineering Societies
372(1)
Codes of Ethics of Other Professional Organizations
373(1)
Business Codes of Ethics
373(1)
Government Codes of Ethics
374(3)
Federal Government Executive Branch
374(2)
Other Federal Entities
376(1)
State Government
376(1)
Local Government
376(1)
Applying Codes of Ethics
377(4)
Advice of Experienced Personnel
377(1)
A Nine-Step Process
378(1)
A Systematic Group Process
378(2)
Application of Moral Imagination
380(1)
Looking Ahead: Less Ethics or a Different Kind?
381(3)
Three Possible Future Directions
381(3)
Key Ideas
384(1)
Seeing Sermons
384(1)
Exercises
385(6)
Role and Selection of Consultants
391(18)
Why Retain a Consultant?
392(2)
Characteristics of Successful Consultants
394(1)
Consultant Selection Process
395(14)
Cost vs. Quality
396(1)
Fee-Based Selection
396(2)
The Ideal Selection Process
398(3)
Negative Consequences of Fee-Based Selection
401(1)
Qualifications-Based Selection
401(1)
Steps in the Selection Process
401(6)
Welcome Exceptions
407(1)
Closing Thoughts on the Consultant Selection Process
407(2)
Marketing Technical Services
409(20)
The Financial Motivation for Marketing Technical Services
410(1)
Definitions of Marketing and Some Observations
411(1)
Marketing Research and a Case Study
411(7)
Research
415(1)
Case Study
415(3)
Concluding Observations
418(1)
Suggested Working Model for Planning and Implementing a Marketing Program
418(3)
Tools and Techniques
421(6)
Closing Thoughts
427(1)
Exercise
427(2)
The Future and You
429(22)
The Changing World of Engineering and Other Technical Work
429(3)
Who Will be Available To Do Engineering and Other Technical Work?
430(1)
Who Will the Future Engineers and Other Technical Professionals Serve?
430(1)
What Kinds of Needs Will 21st Century Engineers and Other Technical Professionals Fulfill?
431(1)
How Will the Way Engineers and Other Technical Professionals Work Change?
431(1)
Recap of the Changing World of Technical Work
432(1)
The Future---Can You Spare a Paradigm?
432(9)
Anticipative and Reactive Modes
434(1)
Definition of Paradigm
434(1)
Examples of Paradigms
434(2)
Some Characteristics of Paradigms
436(1)
Examples of Paradigm Shifts
437(3)
Some Possible Future Paradigms
440(1)
Individual and Organizational Implications
441(1)
The Elements of Leadership
441(10)
Honesty and Integrity
442(1)
The Vision and Mission: Preach, Teach, and Reach
442(1)
Set Goals, Establish Strategies and Tactics To Achieve Them, and Follow Through
443(1)
Always a Student
444(2)
Courageous
446(1)
Calm in Crisis and Comfortable with Chaos
447(1)
Creative, Synergistic, Imaginative, Innovative
448(3)
References 451(22)
Appendix A: Special Features of Civil Engineering 473(2)
Appendix B: Ethics Ordinance for the City of Valparaiso, IN 475

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