| Introduction |
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11 | (2) |
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Finding the Right Car for You |
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13 | (26) |
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Begin Your Car-Buying Search |
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14 | (5) |
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15 | (1) |
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16 | (2) |
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Should You Buy a New or Used Car? |
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18 | (1) |
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19 | (14) |
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19 | (1) |
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The Benefits of Buying New |
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20 | (1) |
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20 | (2) |
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22 | (1) |
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23 | (3) |
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26 | (3) |
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29 | (1) |
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Evaluating Driving Characteristics |
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30 | (1) |
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30 | (3) |
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33 | (1) |
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10 Steps to Finding the Right Car for You |
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34 | (5) |
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39 | (52) |
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What Kind of Buyer Are You? |
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40 | (4) |
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Different Strategies for Different Buyers |
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40 | (1) |
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41 | (1) |
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Do car salespeople give you the creeps? |
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41 | (1) |
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Do you just want good reliable transportation? |
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42 | (1) |
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Will you be satisfied with a ``fair deal''? |
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42 | (1) |
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Do you like doing research and crunching numbers? |
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42 | (1) |
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Do you have lots of time to devote to carshopping? |
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43 | (1) |
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Car Prices---How Much Should You Pay? |
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44 | (6) |
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Introducing Edmunds.com True Market Value® Pricing |
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44 | (1) |
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45 | (1) |
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Checking Incentives and Rebates |
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46 | (1) |
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47 | (3) |
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Should You Trade in Your Used Car? |
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50 | (3) |
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51 | (2) |
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Dealerships: Where Will You Buy Your Car? |
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53 | (6) |
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53 | (2) |
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A Word About Small-Town Dealerships |
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55 | (4) |
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Locating the Car You Want to Buy |
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59 | (5) |
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The ``Flexible Shopper'' Approach to Car Buying |
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59 | (1) |
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The ``Specific Shopper'' Approach to Car Buying |
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60 | (1) |
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More About Using Dealer Locator |
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61 | (2) |
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Locating High-Demand Cars |
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63 | (1) |
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63 | (1) |
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64 | (5) |
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The Ultimate Negotiating Weapon |
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65 | (1) |
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Arming Yourself With Figures |
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65 | (1) |
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66 | (1) |
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67 | (2) |
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Primer for Young Car Buyers |
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69 | (9) |
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An Undercover Shopper Tests the Market |
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69 | (1) |
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Lesson #1: Know What You Want Before You Go |
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70 | (2) |
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Lesson #2: Arm Yourself with Pricing and Model Information |
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72 | (1) |
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Lesson #3: Be Confident, Be Yourself |
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73 | (2) |
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Lesson #4: Negotiating on Your Terms |
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75 | (1) |
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Lesson #5: Be Ready to Walk Away |
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76 | (2) |
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Alternative Buying Strategies |
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78 | (5) |
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78 | (1) |
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Traditional vs. Internet Car Shopping---Mystery Shopping Test Case |
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79 | (1) |
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80 | (1) |
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Using a Fax Machine---Get Bids for your Business |
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81 | (1) |
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Putting the Deal in Writing |
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82 | (1) |
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82 | (1) |
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10 Steps to Buying a New Car |
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83 | (7) |
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90 | (1) |
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91 | (31) |
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92 | (1) |
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93 | (7) |
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93 | (1) |
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How the Trade-in Process Works |
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93 | (1) |
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94 | (1) |
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Buying Used Cars From Private Parties |
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95 | (1) |
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96 | (1) |
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Auctions and On-line Auctions |
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97 | (3) |
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Used Car Bargains: Demos, Rentals and Salvage Cars |
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100 | (4) |
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100 | (1) |
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101 | (1) |
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102 | (1) |
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103 | (1) |
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104 | (2) |
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Use the Phone to Pre-Qualify Prospective Used Cars |
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105 | (1) |
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Inspecting Used Cars: Avoiding Lemons, Buying Creampuffs |
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106 | (5) |
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The VIN Number Is the DNA of a Used Car |
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106 | (1) |
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Vehicle History Reports---A Growing Field |
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107 | (1) |
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107 | (1) |
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Title Washing and Curbstoning |
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108 | (1) |
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Inspecting a Used Car Yourself |
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108 | (1) |
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Look at the Big Picture First |
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109 | (2) |
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Closing the Deal: Paperwork and the DMV |
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111 | (3) |
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10 Steps to Buying a Used Car |
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114 | (7) |
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Used Car Buying Checklist |
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121 | (1) |
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122 | (33) |
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123 | (5) |
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123 | (1) |
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124 | (2) |
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Long-Range Impact of Leasing |
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126 | (1) |
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How Long Should Your Lease Be? |
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127 | (1) |
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What Goes Into Your Lease Payments |
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128 | (3) |
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128 | (3) |
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How to Calculate Your Lease Payment |
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131 | (3) |
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Calculating a Sample Lease Payment |
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131 | (3) |
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How to Negotiate Your Best Lease |
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134 | (4) |
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134 | (1) |
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134 | (2) |
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136 | (1) |
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136 | (2) |
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Dissecting a Lease Deal---How to Spot a Good Lease |
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138 | (4) |
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138 | (1) |
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139 | (1) |
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140 | (1) |
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140 | (1) |
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141 | (1) |
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141 | (1) |
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Successfully Managing Your Leased Vehicle |
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142 | (6) |
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Buying Your Lease Vehicle |
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143 | (1) |
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Tips on Buying Out a Leased Car |
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144 | (1) |
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Avoid Extra Expenses at Lease End |
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145 | (1) |
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146 | (2) |
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10 Steps to Leasing a New Car |
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148 | (6) |
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154 | (1) |
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Financing and Closing the Deal |
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155 | (20) |
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How to Get a Good Car Loan |
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156 | (5) |
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Prearrange Your Financing |
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157 | (1) |
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Financing Through a Dealer |
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158 | (3) |
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Putting the Deal in Writing: The ``F&I Room'' |
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161 | (5) |
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Consider Dealer Financing |
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161 | (1) |
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Contract Extras and ``Gotchas'' |
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162 | (2) |
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164 | (1) |
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165 | (1) |
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Financing Pitfalls and Solutions |
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166 | (4) |
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10 Steps to Financing and Closing the Deal |
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170 | (4) |
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174 | (1) |
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175 | (24) |
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176 | (2) |
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What is Your Attitude Toward Insurance? |
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176 | (2) |
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How Much Insurance Do You Need? |
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178 | (4) |
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Collision and Comprehensive Coverage |
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180 | (1) |
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180 | (2) |
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How to Save Money on Auto Insurance |
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182 | (4) |
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183 | (1) |
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Professional Organizations and Auto Clubs |
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183 | (1) |
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Combined Coverage and Renewal Discounts |
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183 | (1) |
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Discounts for Auto Safety Features |
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184 | (1) |
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184 | (1) |
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185 | (1) |
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What to Do After an Accident |
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186 | (4) |
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Action Plan to Deal with Accidents |
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186 | (2) |
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188 | |
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How Much Insurance Does Your State Require? |
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179 | (10) |
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10 Ways to Prevent Accidents |
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189 | (1) |
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Accident Information Forms |
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190 | (3) |
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10 Steps to Buying Auto Insurance |
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193 | (5) |
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Insuring Your Car Checklist |
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198 | (1) |
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199 | (30) |
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Your Car Might Be Worth More Than You Think |
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200 | (2) |
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200 | (1) |
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201 | (1) |
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Get Your Car Ready to Sell |
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202 | (6) |
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Uncovering Your Car's Value |
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202 | (2) |
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204 | (1) |
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205 | (1) |
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205 | (1) |
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Writing an Ad for Your Car |
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206 | (1) |
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207 | (1) |
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Showing Your Car to Buyers |
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208 | (5) |
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208 | (2) |
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Handling Callers' Questions |
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210 | (1) |
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Setting Up an Appointment |
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211 | (1) |
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212 | (1) |
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Negotiating and Closing the Deal |
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213 | (5) |
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213 | (1) |
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214 | (1) |
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215 | (1) |
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215 | (1) |
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216 | (2) |
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Selling Rare and Exotic Cars |
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218 | (4) |
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Preparing Your Car for Sale |
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219 | (1) |
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219 | (1) |
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Selling Rare or Exotic Cars on eBay |
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220 | (2) |
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10 Steps to Selling Your Car |
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222 | (6) |
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Selling Your Car Checklist |
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228 | (1) |
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Appendix: Web Sites for State Motor Vehicle Departments |
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229 | (3) |
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Confessions of a Car Salesman |
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232 | (62) |
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233 | (1) |
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234 | (5) |
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239 | (8) |
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Meeting, Greeting and Dealing |
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247 | (11) |
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258 | (5) |
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263 | (10) |
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273 | (8) |
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281 | (7) |
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288 | (6) |
| Car Lot Lingo |
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294 | (4) |
| Glossary |
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298 | (6) |
| What is the ``Kelley Blue Book'' Price? |
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304 | (2) |
| Checklists (for copying) |
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306 | (8) |
| About the Authors |
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314 | (1) |
| Index |
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315 | |
Other versions by this Author