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xi | |
Preface |
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xiii | |
Acknowledgments |
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xxi | |
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PART ONE---ABOUT CMMI FOR DEVELOPMENT |
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1 | (148) |
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3 | (28) |
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About Capability Maturity Models |
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4 | (5) |
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9 | (9) |
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18 | (3) |
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The Scope of CMMI for Development |
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21 | (1) |
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The Group of IPPD Additions |
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22 | (1) |
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Resolving Different Approaches of CMMs |
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22 | (1) |
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Choosing a Representation |
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22 | (6) |
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Continuous Representation |
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23 | (1) |
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23 | (1) |
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Comparison of the Continuous and Staged Representations |
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24 | (1) |
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24 | (1) |
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Why Not Both Representations? |
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25 | (3) |
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Your Approach to Process Improvement |
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28 | (3) |
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28 | (2) |
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30 | (1) |
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31 | (12) |
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Required, Expected, and Informative Components |
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31 | (1) |
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31 | (1) |
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31 | (1) |
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32 | (1) |
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Components Associated with Part Two |
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32 | (5) |
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33 | (1) |
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34 | (1) |
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34 | (1) |
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34 | (1) |
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34 | (1) |
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34 | (1) |
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Specific Goal and Practice Summaries |
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35 | (1) |
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35 | (1) |
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35 | (1) |
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36 | (1) |
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36 | (1) |
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Generic Practice Elaborations |
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36 | (1) |
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Supporting Informative Components |
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37 | (1) |
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37 | (1) |
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37 | (1) |
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38 | (1) |
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38 | (1) |
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38 | (1) |
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Typographical Conventions |
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39 | (4) |
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Representation-Specific Content |
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39 | (1) |
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39 | (4) |
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43 | (28) |
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43 | (1) |
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Structures of the Continuous and Staged Representations |
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44 | (2) |
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Understanding Capability Levels |
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46 | (6) |
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Capability Level 0: Incomplete |
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47 | (1) |
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Capability Level 1: Performed |
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47 | (1) |
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Capability Level 2: Managed |
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47 | (1) |
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Capability Level 3: Defined |
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47 | (1) |
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Capability Level 4: Quantitatively Managed |
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48 | (1) |
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Capability Level 5: Optimizing |
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48 | (1) |
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Advancing Through Capability Levels |
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48 | (4) |
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Understanding Maturity Levels |
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52 | (8) |
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Maturity Level 1: Initial |
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53 | (1) |
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Maturity Level 2: Managed |
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53 | (1) |
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Maturity Level 3: Defined |
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54 | (1) |
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Maturity Level 4: Quantitatively Managed |
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54 | (1) |
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Maturity Level 5: Optimizing |
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55 | (1) |
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Advancing Through Maturity Levels |
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55 | (5) |
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60 | (3) |
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Generic Goals and Practices |
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63 | (2) |
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Representation Comparison |
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65 | (1) |
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65 | (6) |
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Relationships Among Process Areas |
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71 | (22) |
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Four Categories of CMMI Process Areas |
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71 | (1) |
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72 | (4) |
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Basic Process Management Process Areas |
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72 | (1) |
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Advanced Process Management Process Areas |
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73 | (3) |
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76 | (5) |
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Basic Project Management Process Areas |
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77 | (1) |
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Advanced Project Management Process Areas |
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77 | (4) |
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81 | (4) |
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Recursion and Iteration of Engineering Processes |
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84 | (1) |
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85 | (8) |
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Basic Support Process Areas |
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85 | (6) |
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Advanced Support Process Areas |
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91 | (2) |
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93 | (26) |
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97 | (5) |
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Your Process Improvement Program |
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102 | (4) |
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Selections That Influence Your Program |
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106 | (1) |
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107 | (1) |
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107 | (2) |
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Appraisal Requirements for CMMI |
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108 | (1) |
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108 | (1) |
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109 | (4) |
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113 | (6) |
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Case Study: Applying CMMI to Services at Raytheon |
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119 | (30) |
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The Organization and Its Process Dilemma |
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122 | (1) |
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123 | (3) |
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126 | (4) |
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Key Roles That Contributed to Success |
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130 | (1) |
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Approach to Interpreting CMMI for Services |
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131 | (1) |
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131 | (6) |
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137 | (8) |
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145 | (2) |
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Epiphany #1: Task Orders Are Equivalent to Projects in the Traditional Application of the Model |
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145 | (1) |
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Epiphany #2: Every Project Shares the Same (Unchanging) Five Requirements |
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146 | (1) |
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Epiphany #3: The Execution and Monitoring of Customer-Assigned Tasks Constitutes the Core of the Verification and Validation Processes |
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146 | (1) |
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Epiphany #4: The Relative Time Spent for Development versus Delivery in Services Is Reversed from That of Products |
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147 | (1) |
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147 | (2) |
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PART TWO---GENERIC GOALS AND GENERIC PRACTICES AND THE PROCESS AREAS |
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149 | (448) |
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Generic Goals and Generic Practices |
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151 | (26) |
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Causal Analysis and Resolution |
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177 | (14) |
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191 | (16) |
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Decision Analysis and Resolution |
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207 | (14) |
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Integrated Project Management +IPPD |
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221 | (32) |
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253 | (20) |
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Organizational Innovation and Deployment |
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273 | (20) |
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Organizational Process Definition +IPPD |
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293 | (22) |
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Organizational Process Focus |
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315 | (20) |
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Organizational Process Performance |
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335 | (14) |
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349 | (18) |
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367 | (20) |
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Project Monitoring and Control |
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387 | (14) |
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401 | (26) |
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Process and Product Quality Assurance |
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427 | (12) |
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Quantitative Project Management |
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439 | (26) |
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465 | (22) |
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487 | (12) |
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499 | (20) |
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Supplier Agreement Management |
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519 | (18) |
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537 | (28) |
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565 | (14) |
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579 | (18) |
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PART THREE---THE APPENDICES AND GLOSSARY |
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597 | (42) |
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599 | (4) |
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Publicly Available Sources |
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599 | (3) |
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Regularly Updated Sources |
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602 | (1) |
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603 | (4) |
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CMMI for Development Project Participants |
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607 | (6) |
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607 | (2) |
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609 | (1) |
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610 | (1) |
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Configuration Control Board |
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611 | (2) |
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613 | (26) |
Book Contributors |
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639 | (12) |
Index |
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651 | |