Business Guide to Japan
by De Mente, Boye LafayetteRent Book
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Summary
Author Biography
Table of Contents
| PREFACE The "Smell and Taste" of Japanese Companies | 1 | (5) | |
| The Strange Bedfellows | 6 | (4) | |
| The Culture of Emotion | 10 | (5) | |
| The Resentment Factor | 15 | (3) | |
| The Role of Groupthink | 18 | (4) | |
| The Faction Factor | 22 | (3) | |
| Using the Art of the Belly | 25 | (3) | |
| Communicating Heart-to-Heart | 28 | (4) | |
| Management by Intuition | 32 | (3) | |
| Pass the Zen, Please | 35 | (3) | |
| Putting Your Best Face Forward | 38 | (6) | |
| Identifying Your Company | 44 | (4) | |
| Knowing What You Are Talking About | 48 | (7) | |
| Coming Up with the Right Bait | 55 | (3) | |
| Focusing In on the Right Connection | 58 | (5) | |
| Finding the Right Connection | 63 | (5) | |
| Putting Your Life on the Line | 68 | (3) | |
| Avoiding the Second-Class Pitfall | 71 | (2) | |
| Going In Alone | 73 | (2) | |
| Fighting Spirit | 75 | (2) | |
| Rules of Employment | 77 | (2) | |
| Going In with a Japanese Connection | 79 | (3) | |
| The Importance of Going to Japan | 82 | (2) | |
| Greasing the Skids | 84 | (4) | |
| Getting Help from Experts | 88 | (4) | |
| Borrowing Face from Advisors | 92 | (3) | |
| Inviting the Japanese to Visit You | 95 | (4) | |
| The Structure of a Japanese Company | 99 | (9) | |
| The Spirit.of Japanese Companies | 108 | (3) | |
| Making the First Contact | 111 | (5) | |
| Getting the Still Useful Bow Down | 116 | (2) | |
| The Business Card Game | 118 | (4) | |
| Getting Acquainted | 122 | (4) | |
| How to Recognize "No" | 126 | (5) | |
| The Role of the Greeting Ritual | 131 | (3) | |
| Seeing behind the Facade | 134 | (3) | |
| The All-Important Pre-Agreement Meetings | 137 | (2) | |
| Revolving the Roots | 139 | (3) | |
| I Will Do My Best | 142 | (2) | |
| I Understand You | 144 | (2) | |
| The Written Document System | 146 | (4) | |
| The Importance of Following Up | 150 | (2) | |
| How to Use Interpreters | 152 | (3) | |
| More on Failing to Follow Through | 155 | (3) | |
| Dealing at the Negotiating Table | 158 | (3) | |
| Killing with Silence | 161 | (3) | |
| Beware of Using Logic | 164 | (2) | |
| Mastering the Art of Doing Business at Night | 166 | (4) | |
| The Importance of a Hidden Art | 170 | (3) | |
| "Nomi-nication": Gathering Wisdom in Bars | 173 | (2) | |
| Let's Have a Drink | 175 | (3) | |
| Business on the Greens | 178 | (4) | |
| A Dash of Culture | 182 | (3) | |
| And a Pinch of Sex | 185 | (4) | |
| When the Going Gets Tough | 189 | (3) | |
| Why the Japanese Are Quality Conscious | 192 | (5) | |
| The Kaizen Factor | 197 | (2) | |
| The Art of Servicing Customers | 199 | (2) | |
| Putting On a Loving Face | 201 | (2) | |
| Grinding Sesame Seeds | 203 | (2) | |
| Making Hay in the Japanese Market | 205 | (2) | |
| Going after the Young | 207 | (4) | |
| About the Author | 211 |
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