Business Guide to Japan

by
Edition: Revised
Format: Paperback
Pub. Date: 2006-02-15
Publisher(s): Tuttle Pub
List Price: $13.60

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Summary

Everything you need to know to win at the business game in Japan is explained in this no-nonsense guide. Learn how to penetrate company bureaucracy, how to read the subtle signals of "belly talk," how to win the name-card game and how to master the art of business at night. Here are all the practical tips and insider's hints you need to come out on top inyour dealings with the Japanese.

Author Biography

Boye Lafayette De Mente worked for several years as an editor of newspapers and magazines in Tokyo and has written many books on Japan's language and culture, including The Japanese Samurai Code, Survival Japanese and Instant Japanese. He lives in Paradise Valley, AZ.

Table of Contents

PREFACE The "Smell and Taste" of Japanese Companies 1(5)
The Strange Bedfellows 6(4)
The Culture of Emotion 10(5)
The Resentment Factor 15(3)
The Role of Groupthink 18(4)
The Faction Factor 22(3)
Using the Art of the Belly 25(3)
Communicating Heart-to-Heart 28(4)
Management by Intuition 32(3)
Pass the Zen, Please 35(3)
Putting Your Best Face Forward 38(6)
Identifying Your Company 44(4)
Knowing What You Are Talking About 48(7)
Coming Up with the Right Bait 55(3)
Focusing In on the Right Connection 58(5)
Finding the Right Connection 63(5)
Putting Your Life on the Line 68(3)
Avoiding the Second-Class Pitfall 71(2)
Going In Alone 73(2)
Fighting Spirit 75(2)
Rules of Employment 77(2)
Going In with a Japanese Connection 79(3)
The Importance of Going to Japan 82(2)
Greasing the Skids 84(4)
Getting Help from Experts 88(4)
Borrowing Face from Advisors 92(3)
Inviting the Japanese to Visit You 95(4)
The Structure of a Japanese Company 99(9)
The Spirit.of Japanese Companies 108(3)
Making the First Contact 111(5)
Getting the Still Useful Bow Down 116(2)
The Business Card Game 118(4)
Getting Acquainted 122(4)
How to Recognize "No" 126(5)
The Role of the Greeting Ritual 131(3)
Seeing behind the Facade 134(3)
The All-Important Pre-Agreement Meetings 137(2)
Revolving the Roots 139(3)
I Will Do My Best 142(2)
I Understand You 144(2)
The Written Document System 146(4)
The Importance of Following Up 150(2)
How to Use Interpreters 152(3)
More on Failing to Follow Through 155(3)
Dealing at the Negotiating Table 158(3)
Killing with Silence 161(3)
Beware of Using Logic 164(2)
Mastering the Art of Doing Business at Night 166(4)
The Importance of a Hidden Art 170(3)
"Nomi-nication": Gathering Wisdom in Bars 173(2)
Let's Have a Drink 175(3)
Business on the Greens 178(4)
A Dash of Culture 182(3)
And a Pinch of Sex 185(4)
When the Going Gets Tough 189(3)
Why the Japanese Are Quality Conscious 192(5)
The Kaizen Factor 197(2)
The Art of Servicing Customers 199(2)
Putting On a Loving Face 201(2)
Grinding Sesame Seeds 203(2)
Making Hay in the Japanese Market 205(2)
Going after the Young 207(4)
About the Author 211

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