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The Importance of Business Ethics |
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2 | (24) |
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2 | (1) |
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2 | (1) |
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3 | (2) |
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5 | (1) |
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Why Study Business Ethics? |
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6 | (3) |
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A Crisis in Business Ethics |
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6 | (2) |
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The Reasons for Studying Business Ethics |
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8 | (1) |
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The Development of Business Ethics |
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9 | (4) |
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Before 1960: Ethics in Business |
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9 | (1) |
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The 1960s: The Rise of Social Issues in Business |
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10 | (1) |
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The 1970s: Business Ethics As an Emerging Field |
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10 | (1) |
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11 | (1) |
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The 1990s: Institutionalization of Business Ethics |
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12 | (1) |
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The Twenty-first Century: A New Focus on Business Ethics |
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12 | (1) |
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The Benefit of Business Ethics |
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13 | (6) |
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Ethics Contributes to Employee Commitment |
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14 | (2) |
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Ethics Contributes to Investor Loyalty |
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16 | (1) |
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Ethics Contributes to Customer Satisfaction |
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17 | (1) |
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Ethics Contributes to Profits |
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18 | (1) |
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Our Framework for Studying Business Ethics |
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19 | (2) |
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21 | (1) |
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Important Terms for Review |
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22 | (1) |
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22 | (1) |
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23 | (1) |
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Emerging Business Ethics Issues |
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24 | (21) |
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24 | (1) |
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24 | (1) |
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25 | (1) |
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Stakeholders Define Ethical Issues in Business |
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26 | (5) |
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27 | (2) |
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A Stakeholder Orientation |
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29 | (2) |
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Ethical Issues in Business |
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31 | (10) |
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31 | (1) |
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32 | (1) |
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33 | (3) |
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36 | (2) |
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38 | (3) |
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Recognizing an Ethical Issue |
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41 | (1) |
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41 | (2) |
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Important Terms for Review |
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43 | (1) |
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43 | (1) |
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44 | (1) |
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Ethics As a Dimension of Social Responsibility |
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45 | (29) |
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45 | (1) |
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45 | (1) |
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46 | (3) |
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49 | (3) |
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52 | (1) |
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Legal and Regulatory Issues |
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53 | (11) |
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Laws Regulating Competition |
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54 | (2) |
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Laws Protecting Consumers |
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56 | (1) |
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Laws Promoting Equity and Safety |
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57 | (2) |
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Laws Protecting the Environment |
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59 | (2) |
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Laws That Encourage Ethical Conduct |
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61 | (3) |
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64 | (3) |
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65 | (1) |
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Philanthropic Contributions |
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66 | (1) |
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66 | (1) |
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Ethics As a Force in Social Responsibility |
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67 | (1) |
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67 | (1) |
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Important Terms for Review |
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68 | (1) |
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69 | (2) |
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71 | (3) |
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Understanding Ethical Decision Making and Corporate Governance |
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74 | (18) |
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74 | (1) |
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74 | (1) |
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75 | (1) |
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A Framework for Ethical Decision Making in Business |
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76 | (6) |
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76 | (1) |
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77 | (2) |
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79 | (1) |
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80 | (1) |
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Business Ethics Evaluations and Intentions |
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81 | (1) |
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Corporate Governance As a Dimension of Ethical Decision Making |
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82 | (5) |
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Views of Corporate Governance |
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83 | (1) |
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Elements of Corporate Governance Related to Ethical Decision Making |
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84 | (3) |
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Using the Ethical Decision-Making Framework to Improve Ethical Decisions |
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87 | (1) |
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88 | (1) |
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Important Terms for Review |
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89 | (1) |
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90 | (1) |
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91 | (1) |
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Individual Factors: Moral Philosophies and Cognitive Moral Development |
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92 | (22) |
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92 | (1) |
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92 | (1) |
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93 | (1) |
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94 | (1) |
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Moral Philosophy Perspectives |
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95 | (12) |
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96 | (3) |
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99 | (2) |
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The Relativist Perspective |
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101 | (1) |
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102 | (1) |
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103 | (3) |
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Applying Moral Philosophy to Ethical Decision Making |
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106 | (1) |
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Cognitive Moral Development |
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107 | (3) |
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110 | (1) |
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Important Terms for Review |
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111 | (1) |
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112 | (1) |
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113 | (1) |
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Organizational Factors: Corporate Culture |
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114 | (26) |
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114 | (1) |
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114 | (1) |
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115 | (1) |
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The Role of Corporate Culture in Ethical Decision Making |
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116 | (7) |
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Ethical Framework and Audit for Corporate Culture |
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118 | (2) |
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Ethics as a Component of Corporate Culture |
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120 | (3) |
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The Role of Leadership in a Corporate Culture |
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123 | (6) |
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Leadership Styles Influence Ethical Decisions |
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124 | (2) |
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The Power of Leaders Influences Ethical Decisions |
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126 | (2) |
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Motivating Ethical Behavior |
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128 | (1) |
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Organizational Structure and Business Ethics |
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129 | (3) |
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Group Dimensions of Organizational Structure and Culture |
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132 | (3) |
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132 | (2) |
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134 | (1) |
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Can People Control Their Own Actions Within an Organizational Culture? |
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135 | (1) |
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136 | (1) |
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Important Terms for Review |
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137 | (1) |
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138 | (1) |
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139 | (1) |
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Organizational Factors: Structure, Relationships, and Conflicts |
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140 | (26) |
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140 | (1) |
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140 | (1) |
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141 | (2) |
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Interpersonal Relationships in Organizations |
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143 | (10) |
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The Responsibility of the Corporation As a Moral Agent |
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143 | (1) |
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Variation in Employee Conduct |
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144 | (2) |
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146 | (4) |
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150 | (1) |
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151 | (1) |
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152 | (1) |
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The Role of Opportunity and Conflict |
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153 | (4) |
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Opportunity Creates Ethical Dilemmas |
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154 | (2) |
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156 | (1) |
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Improving Ethical Decision Making in Business |
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157 | (2) |
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159 | (1) |
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Important Terms for Review |
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160 | (1) |
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161 | (2) |
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163 | (3) |
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Developing an Effective Ethics Program |
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166 | (24) |
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166 | (1) |
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166 | (1) |
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167 | (2) |
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The Need for Organizational Ethics Programs |
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169 | (2) |
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An Effective Ethics Program |
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171 | (3) |
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An Ethics Program Can Help a Company Avoid Legal Problems |
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172 | (1) |
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Ethics Versus Compliance Programs |
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173 | (1) |
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174 | (3) |
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Texas Instruments' Code of Ethics |
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176 | (1) |
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177 | (1) |
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Ethics Training and Communication |
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178 | (3) |
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Systems to Monitor and Enforce Ethical Standards |
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181 | (2) |
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Continuous Improvement of the Ethical Program |
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183 | (1) |
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Common Mistakes in Designing and Implementing an Ethics Program |
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184 | (2) |
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186 | (1) |
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Important Terms for Review |
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187 | (1) |
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188 | (1) |
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189 | (1) |
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Implementing and Auditing Ethics Programs |
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190 | (24) |
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190 | (1) |
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190 | (1) |
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191 | (1) |
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192 | (6) |
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Benefits of Ethics Auditing |
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194 | (1) |
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Ethical Crisis Management and Recovery |
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195 | (2) |
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Risks and Requirements in Ethics Auditing |
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197 | (1) |
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198 | (10) |
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Secure Commitment of Top Managers and Board of Directors |
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199 | (1) |
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Establish a Committee to Oversee the Ethics Audit |
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200 | (1) |
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Define the Scope of the Audit Process |
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201 | (1) |
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Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities |
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201 | (2) |
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Collect and Analyze Relevant Information |
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203 | (3) |
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206 | (1) |
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207 | (1) |
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Strategic Importance of Ethics Auditing |
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208 | (1) |
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209 | (2) |
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Important Terms for Review |
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211 | (1) |
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211 | (2) |
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213 | (1) |
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Business Ethics in a Global Economy |
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214 | (183) |
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214 | (1) |
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214 | (1) |
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215 | (2) |
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Ethical Perceptions and International Business |
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217 | (14) |
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Culture As a Factor in Business |
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218 | (1) |
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Adapting Ethical Systems to a Global Framework |
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219 | (12) |
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231 | |
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The Multinational Corporation |
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225 | (5) |
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Ethical Issues Around the Globe |
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230 | (12) |
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Sexual and Racial Discrimination |
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230 | (1) |
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231 | (2) |
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233 | (1) |
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234 | (2) |
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236 | (2) |
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Pollution and the Environment |
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238 | (1) |
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Telecommunications Issues |
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239 | (2) |
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Intellectual Property Protection |
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241 | (1) |
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242 | (1) |
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242 | (2) |
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Important Terms for Review |
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244 | (1) |
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244 | (1) |
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245 | (3) |
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Enron: Questionable Accounting Leads to Collapse |
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248 | (9) |
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Tyco International: Leadership Crisis |
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257 | (8) |
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Global Crossing: Inflated Sales Lead to Bankruptcy |
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265 | (8) |
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WorldCom: Actions Lead to Corporate Reform |
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273 | (8) |
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Arthur Andersen: Questionable Accounting Practices |
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281 | (9) |
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Sunbeam Corporation: ``Chainsaw Al'' and Greed |
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290 | (10) |
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Martha Stewart: Insider-Trading Scandal |
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300 | (7) |
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Astra USA: A Sexual Discrimination Scandal |
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307 | (6) |
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Firestone: A Reputation Blowout |
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313 | (8) |
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321 | (8) |
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Tobacco Under Fire: Advertising a Harmful Product |
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329 | (6) |
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Microsoft: Antitrust Battles |
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335 | (8) |
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HCA---The Healthcare Company: Learning from Past Mistakes |
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343 | (7) |
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Ethics Officer Association: Sharing Best Practices |
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350 | (8) |
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Ben & Jerry's Homemade: Managing Social Responsibility and Growth |
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358 | (6) |
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New Belgium Brewing: Environmental and Social Responsibilities |
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364 | (5) |
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Mattel: Ethics Is No Game |
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369 | (8) |
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Conoco's Decision: The First Annual President's Award for Business Ethics |
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377 | (20) |
| Appendix A Company Codes of Ethics |
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397 | (28) |
| Appendix B The Caux Round Table Business Principles of Ethics |
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425 | (4) |
| Endnotes |
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429 | (20) |
| Index |
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449 | |