Facilitating the Project Lifecycle The Skills & Tools to Accelerate Progress for Project Managers, Facilitators, and Six Sigma Project Teams

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Edition: 1st
Format: Paperback
Pub. Date: 2005-08-26
Publisher(s): Jossey-Bass
List Price: $72.80

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Summary

Step by step, Facilitating the Project Lifecycle guides the project manager/facilitator in making smart choices about when and how to pull key talent together to spell success for the project and ultimately the organization. The authors will help you understand the benefits of using facilitated group work sessions to get real work done during a project and get it done better and more efficiently than more traditional individual work approaches. In addition, the book includes: Recommendations for capitalizing on group knowledge to accelerate the building of key project deliverables and ensure their quality as they are built A work session structure for planning, delivering, and following up facilitated work sessions Guides for building key project deliverables Sample agendas Proven techniques for managing the group dynamics

Author Biography

Janet A. Means is cofounder of Resource Advantage, Inc., a consulting and training firm specializing in business process innovation, organizational productivity improvement, and information technology planning and design. She is a certified professional facilitator with the International Association of Facilitators.

Tammy Adams is the managing partner of Chaosity LLC, a consulting firm specializing in collaborative techniques for business process improvement and project acceleration. She is a certified professional facilitator and certified quality manager.

Table of Contents

Part I. The Power of the Partnership: Projects and Facilitation
Chp. 1 Old Dogs and New Tricks
Chp. 2. Facilitation within the Project Lifecycle
Chp. 3. Who's on First?
Chp. 4. What Effective Facilitation Is and Is Not
Part II. The Partnership in Practice: Making Facilitated Worksessions Work
Chp. 5. Making Work Sessions Work
Chp. 6. The Work Session Tightrope
Chp. 7. Preparing for the Work Session
Chp. 8. Conducting the Work Session
Chp. 9. Wrapping Up the Work Session
Chp. 10. Establishing the Project Charter
Chp. 11. Analyzing and Designing Business Processes
Chp. 12. Defining Business Requirements
Chp. 13. Assessing Risks
Chp. 14. Convening Works-in-Progress Reviews
Part III. The Techniques
Chp. 15. It's All About Communication
Chp. 16. Flipcharting
Chp. 17. Brainstorming
Chp. 18. Facilitated Dialogue
Chp. 19. Nominal Group & Affinity Analysis
Chp. 20. Prioritization techniques
Chp. 21. Break-Out Groups
Chp. 22. Staying on Track--Agendas, Action Items, and Other Focusing Techniques
Chp. 23. Creating a Purpose Statement
Chp. 24. Defining Objectives and Targets
Chp. 25. Scope Framing
Chp. 26. Guiding Factors--Assumptions, Constraints, Dependencies, & Touch Points
Chp. 27. Discovering Impacts
Chp. 28. Risk Analysis Matrices
Chp. 29. Process Decomposition
Chp. 30. Process mapping
Chp. 31. Process Detail Table
Chp. 32. Context Diagramming
Chp. 33. Requirements Table
Chp. 34, Developing a Timeline
Part IV: Appendices
CD: Templates/Checklists

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