Other versions by this Author
| Preface | |
| About the Contributing Authors | |
| Freedom with Fences: Robert Stephens Discusses CIO Leadership and IT Innovation | |
| The CIO Leadership Paradox | |
| The Fences | |
| Rules and Innovative Augmentation | |
| The CIO and Enterprise Culture | |
| Radical Transparency | |
| Proactive Risk Practices | |
| The CIO and the Customer | |
| The IT Organization | |
| Notes | |
| Why Does IT Behave the Way It Does? | |
| Making Sense of IT Business Management | |
| Putting the Pieces Together | |
| Changing the Way IT Behaves | |
| Notes | |
| Cloud Computing and the New Economics of Business | |
| A Combination of Technologies Creates Create Cloud Computing | |
| Some Working Definitions of Cloud Computing | |
| Cloud Computing has Three Component Layers | |
| Implications of the Transition to Cloud Computing | |
| A Business Strategy Based on Agility | |
| Using the Cloud for Business Advantage | |
| Business Applications with the Greatest Potential | |
| Cloud Risk Considerations | |
| Cloud Cost Considerations | |
| Case Study: Selling "Designer Chocolates" | |
| Desirable Characteristics of New IT Architecture | |
| Public Clouds, Private Clouds, and Hybrid Clouds | |
| Issues to Consider When Thinking about Private Clouds | |
| The Cloud is a Platform for Managing Business Processes | |
| Automate Routine Processes, Focus People on Handling Exceptions | |
| Four Technologies Enable Responsive Business Processes | |
| Notes | |
| Leading with Green: Expanding the CIO's Role in Eco-Efficient Information Technology Adoption | |
| What Is Green IT? | |
| Who Cares about Green IT? | |
| Green IT: A Quickly Maturing Management Discipline | |
| Common Challenges Presented by Green | |
| Role of Public Policy | |
| Role of the CIO | |
| Risks and Common Mistakes to Avoid | |
| Summary | |
| Notes | |
| Sustainability, Technology, and Economic Pragmatism: A View into the Future | |
| Sustainability | |
| Globalization, Decentralization, and Sustainability | |
| Future Opportunities for Improving Global IT Sustainability | |
| Mobility | |
| Ubiquity: Pervasive Computing, Ubiquitous Sensors, and Ad Hoc Communications | |
| Energy: Smart Buildings, Renewables, and Campus Sustainability | |
| Physical Security and Information Assurance | |
| Integrating Sustainability into Strategic Planning | |
| The Future Lies before Us | |
| Notes | |
| How to Measure and Manage Customer Value and Customer Profitability | |
| The Rising Need to Focus on Customers | |
| A Foundation for Customer Portfolio Management | |
| Distinguishing High from Low Economic Customer Value | |
| Measuring Customer Lifetime Value | |
| Balancing Shareholder Value with Customer Value | |
| The CFO and CIO Must Shift Emphasis | |
| Activity-Based Costing is a Cost Reassignment Network | |
| Notes | |
| Evolution of Networks into Networking | |
| Evolution of Networks into Networking: Computational, Data, Business, and Personal | |
| Advances in Computational and Data Networks | |
| Advances in Storage and Data Networks | |
| Business Impacts of Business Networking | |
| Business Impacts of Social Networking | |
| Virtual Worlds: Second Life | |
| Democratization and Socialization of Information | |
| The Wisdom of Crowds? | |
| The New Reality | |
| Adapting to the New Reality | |
| Role of IS/IT in Adapting to the New Reality | |
| Notes | |
| About the Editor | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
CIO Best Practices: Enabling Strategic Value With Information Technology, 2nd Edition
by Joseph P. Stenzel; Gary Cokins; Karl D. Schubert; Michael H. HugosFormat: eBook
Pub. Date: 2010-09-01
Publisher(s): Wiley
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